Contact Us

For after-sales service, please ensure that your purchase was from www.ottoaibox.com, and attach the order number that we provided.

In order to provide you with a better service and speed up response time, please select the corresponding email address to contact and provide the relevant information before submitting an inquiry. It will be appreciated that if you can provide us with your vehicle models, year of manufacture, and cellphone model for a quick compatibility matching, we will do our best to assist you.

We aim to respond to all inquiries within 24 hours.

If you need pre-sales or after-sales service, please contact our support mailbox so that we can see and reply as soon as possible: 
Email: support@ottocast.com
Phone Numbers
United States (US): +1 917-671-0888
Italy (IT): +39 800-137-256
Germany(DE): +49 69-3109-0206
Japan(JP): +81 3-6899-5900

• Office Hours: 9:00-12:00; 14:00-18:00. (GTM+8)
• Monday - Friday